Privacy Policy

1. Information We Collect

We collect personal information that you provide directly to us when you create an account, use the Service, or communicate with us. This may include your name, email address, phone number, company name, billing information, and login credentials.

We also collect information automatically through your use of the Service, including GPS location data (where enabled), device identifiers, IP address, browser type, operating system, timestamps, and activity logs. This data is collected to support operational features such as time tracking, verification, reporting, and system security.

2. Purposes of Collection

We collect personal information only for identified and reasonable purposes, including:

• Providing, operating, and improving the Service
• Account creation, authentication, and administration
• Processing payments and managing subscriptions
• GPS-based verification and reporting features
• Customer support and technical assistance
• Communicating updates, notices, and service-related messages
• Ensuring security, fraud prevention, and compliance

3. Consent

By using the Service and providing personal information, you consent to the collection, use, and disclosure of your information as described in this Policy. Where required by law, express consent will be obtained, including for location tracking or marketing communications.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us. Withdrawal of consent may affect your ability to use certain features of the Service.

4. Data Sharing & Disclosure

We do not sell personal information. We may disclose personal information to trusted third parties that provide services on our behalf, such as hosting, payment processing, analytics, or customer support.

Personal information may also be disclosed:

• To comply with legal or regulatory requirements
• In response to lawful requests by authorities
• In connection with a merger, acquisition, or asset sale

All service providers are required to maintain appropriate safeguards and may only use information for authorized purposes.

5. International Data Transfers

Your information may be stored or processed outside of Canada, including in jurisdictions where privacy laws may differ. In such cases, we ensure appropriate contractual and security safeguards are in place.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to manage sessions, remember user preferences, analyze performance, and improve the Service. You can control cookies through your browser settings. Disabling cookies may limit functionality.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information against loss, unauthorized access, disclosure, or misuse. These include encryption, access controls, and monitoring systems.

While we take reasonable precautions, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon account termination, personal information will be deleted or anonymized within 90 days, unless retention is legally required.

9. Individual Rights

Under Canadian privacy laws, you have the right to request access to, correction of, or deletion of your personal information, subject to limited exceptions.

Requests may be submitted using the contact information below. Identity verification may be required.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is identified, it will be deleted promptly.

11. Changes to This Policy

This Privacy Policy may be updated periodically. Material changes will be communicated through the Service or other appropriate means. Continued use of the Service indicates acceptance of the revised Policy.

12. Contact Information

Privacy-related questions, requests, or complaints can be directed to:
contact@ironops.app